Terms & Conditions

These terms and conditions shall be governed by and construed according to English Law.

  • Although Telephones Online will endeavour to ensure the accuracy of all information made available on the web site, neither Telephones Online nor any directors, employees or other representatives will be liable for damages of any kind arising out of or in connection with the use of this site.
  • Prices and availability information is subject to change without notice.
  • All prices quoted include VAT at current UK rate. We are unable to supply any products exclusive of VAT to delivery addresses within the Channel Islands.
  • All goods remain the property of Telephones Online until paid for in full.
  • For details of Product Guarantees see Warranty & Returns.
  • For details of Product Status Descriptions see About Us.
  • By purchasing a product you are agreeing to the above Terms and Conditions.
  • Acceptance of your order and completion of the contract between you and us will take place upon dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
  • None of the above affect your statutory rights as a consumer.

Privacy Terms

  • The Telephones Online platform uses cookies, tracking pixels and related technologies to provide our services for Advertisers. Cookies are small data files that are served by our platform and stored on your device. They enable us to identify your device when you move between different websites and applications, so that we can serve targeted advertising to you. More information can be found here privacy policy
  • The content of the Site is protected by copyright, trademark and other intellectual property rights as applicable and is provided solely for your own use. Republication or redistribution of any of the content available on the Site including by framing or similar means is prohibited.
  • In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.
  • To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998 and the GDPR 2018.
accepting secure payments visa and mastercard in association with BT accepting paypal and amazon payments wate managed according to weee directive